The preparation of an order takes more or less 2-3 working days starting from the first working day following the date of the purchase.
If you ask for customized items with your favourite names and/or numbers, the order managing will take 4 working days.
The package is usually delivered within 2-3 business days from the moment that the parcel is given to our courier, except saturday.
As soon as the courier has received the parcel, you will receive the email "Shipment tracking" with the airwaybill number that corresponds with your order.
With this number you can check the progress of delivery online.
As soon as your parcel has been delivered at the address that you gave us, you will receive the email " Shipment progress" as a receipt.
Deliveries to addresses in Italy are free of charge;in case you choose the method Payment on Delivery (only possible in Italy) the delivery costs are 4 euros.
To other countries the delivery costs are 8,00 Euro for one item.
In case you order more than one item, the costs are calculated according to the total value of the order and will be visible before you have to confirm the payment and before the order is concluded.
At this moment we have a special offer: for every order the delivery in Europe is free of charge!

For more information, have a look at our "Customer Care" section, under "Delivery".