When the message "The page has expired" appears, the time that you have at your disposal for placing an order or fulfill the registration has expired and the system has automatically cancelled all the data you filled in; therefore you should "update" the page and start again.
If these messages appear after you clicked on the button to confirm the payment of an order, we suggest you to verify whether you have received the order confirmation from us by email, and, in case you paid with your credit card or by paypal, the confirmation of the payment authorization from Banca Sella or from Paypal.
When you have received both confirmations, your order has been placed correctly.
When you have received only one of the two confirmations, please contact us so we can verify the problem you had and whether we received your order correctly. In case you did not receive any confirmation, we have not received your order and you should make the order again.
In case you are doubting whether your order has passed through our system or not, we kindly ask you to contact us, so we can resolve eventual problems as soon as possible.
If you still have some questions, email us at: customer@kappastore.com .