For both ways, the buyer must return to us the product for which he/she intends exercising his/her right
to withdraw within 10 working days. The product must be in perfect condition and in its original packaging together with the airwaybill issued by theGigastore.com
Our warehouse is not open to public. All transport costs relating to returned goods shall be borne by you and the goods travel under your responsibility.
The address to return the product is as follows:
c/o BasicItalia S.p.A.
Strada della Cebrosa 106
As soon as we have received goods at our warehouse, we will start the reimbursement procedure.