Change or cancel We regret telling you that we cannot change the orders that we have received.
The only option is to ask us to cancel your order and to make a new order for the articles that you would like to have.
The cancellation of an order is only possible if it has not been prepared or given to the courier yet.
Within 2 hours from the order’s acceptance you can cancel your purchase by yourself.
Click on "Check your account", choose "Your Orders" and click on the bin icon you will find there. In case are passed more than 2 hours from the order’s acceptance, contact us, to verify if it is still possible cancel your purchase. In case you placed the order by credit card or PayPal, during the working hours our Customer Service will manage your refund and will send you a confirm by e-mail.
For your information: the preparation of an order takes about 2/3 working day, starting from the first working day following the date of the purchase, so if you would like to cancel your order you should contact us immediately, otherwise it may not be possible.
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